UK Server Downtime – RapidSwitch Network Issue
A network connectivity problem occurred earlier, which affected all (or at least most) of the datacenter in which the UK server resides.
RapidSwitch have not yet provided an RFO (Reason For Outage) report, but they did say this:
At approximately 00:20 a network issue was detected affecting connectivity to the North cluster in RapidSwitch Spectrum House.
Our on call engineers were contacted and the problem has been resolved. Service was restored at approximately 01:35. Unfortunately we do not currently have any further details available at this time but will issue them as and when they become available.
An update from RapidSwitch [emphasis mine]:
At approximately 00:20 a network issue was detected affecting connectivity to the North cluster in RapidSwitch Spectrum House. The cause of this appears to have been a very large amount of malicious traffic directed at the RapidSwitch network. This traffic has unfortunately caused a routing issue within the RSH.North cluster.
Our on call engineers were contacted and the traffic has been removed from the network. Normal service was restored at approximately 01:35. This problem will have affected different clients in different ways. It will have ranged from no effect, to an increase in latency and some packet loss, to a more substantial loss of connectivity.
