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Updates from RapidSwitch Re:UK Server Downtime

RapidSwitch sent the following update in the small hours of the morning:

We were provided a solution by Cisco TAC at approximately 01:40 UK time. This was the third solution provided and we are pleased to say that it seems to have been effective.Network capacity and performance is running at normal levels, and over 99% of clients are back online.

And just after midday today:

Please be advised that we are now able to officially provide an all-clear notification to all clients regarding the network disturbances, outages, interruptions to service and emergency maintenance experienced by clients in RSH-North since Midday, Thursday 24th September. To clarify, normal service has been resumed for the large majority of clients since before 3am however we are now able to issue a full all clear.

Hopefully this means that the connectivity problems are over for the UK server

We will add the UK server back to the DNS round-robin, and cease the redirecting of the DNS records for the UK later this evening (assuming there is no more downtime).

Update @ 27/09 01:00: We have reverted the changes to the DNS records; they are now back to how they were before the downtime started.